onki-65-volcano-running-boards---nissan-murano-1 Murano 2003-2007

Warranty Policy

Brush Guard

Onki Corp. offers the original purchaser a limited lifetime warranty on its full stainless steel brush guards from defects in material and workmanship. Warranty coverage is valid from the date of the original purchase provided the owner registration card has been submitted and postmarked no later than 30days from the date of the sales receipt. A copy of the sales receipt must accompany the submitted owner registration card to be valid. Only the original registration cards provided by Onki will be accepted, no photocopies. Warranty is non-transferable and is vehicle specific. Warranty is limited to replacement or repair of any part or parts which are found to be defective after inspection by Onki Corp. Warranty does not cover shipping damage, product misuse, impairment from accident, improper installation, road hazard, or modification on the product. Warranty does not cover costs for installation, removal, painting, shipping, or any other labor costs. Any modification done on the product will void all warranties. All normal wear and tear shall not be considered a defect. Onki Corp. is the sole authority in determining if a warranty claim is approved or not. For the Gen2 brush guards with electro-painted uprights and brackets, the warranty period will be 3 years from the date of original purchase by the end-user. All other applicable provisions mentioned above will be in effect.

Running Board

Onki Corp. offers the original purchaser a limited lifetime warranty on its running board aluminum sub-frames from defects in material and workmanship. All other running board components such as rubber skin, end caps, brackets, etc. are covered by a limited 3 year warranty with the exception of electrical components (for lighted running boards) which are covered by a 90 day warranty period. For the all-new Onki Volcano running boards, warranty on material and workmanship is 1 year. Warranty coverage is valid from the date of the original purchase provided the owner registration card has been submitted and postmarked no later than 30 days from the date of the sales receipt. A copy of the sales receipt must accompany the submitted owner registration card to be valid. Only the original registration cards provided by Onki will be accepted, no photocopies. Warranty is non-transferable and is vehicle specific. Warranty is limited to replacement or repair of any part or parts which are found to be defective after inspection by Onki Corp. Warranty does not cover shipping damage, product misuse, impairment from accident, improper installation, road hazard, or modification on the product. Warranty does not cover costs for installation, removal, painting, shipping, or any other labor costs. Any modification done on the product will void all warranties. All normal wear and tear shall not be considered a defect. Onki Corp. is the sole authority in determining if a warranty claim is approved or not. 

Exhaust Tip

Onki Corp. offers the original purchaser a limited 3 year warranty on its exhaust tips including the R90 tips from defects in material and workmanship. Warranty coverage is valid from the date of original purchase provided the owner registration card has been submitted and postmarked no later than 30 days from the date of the sales receipt. A copy of the sales receipt must accompany the submitted owner registration card to be valid. Only the original registration cards provided by Onki will be accepted, no photocopies. Warranty is non-transferable and is vehicle specific. Warranty is limited to replacement or repair of any part or parts which are found to be defective after inspection by Onki Corp. Since exhaust tips are subjected to prolonged periods of high temperature, warranty does not include slight yellowing of the metal finish. Some slight uneven finish especially at the seam weld area and bulge section after the inlet pipe are also not covered by warranty. Warranty does not cover shipping damage. Product misuse, impairment from accident, improper installation, road hazard, or modification on the product. Warranty does not cover costs for installation, removal, painting, shipping, or any other labor costs. Any modification done on the product will void all warranties. All normal wear and tear shall not be considered a defect. Onki Corp. Is the sole authority in determining if a warranty claim is approved or not. 

Product Maintenance

End-users are reminded that proper maintenance of the product is required to qualify for warranty. Stainless steel does not mean rust-free. The metal surface has to be kept clean and buffed on a regular basis. The rubber skin on the running boards has to be cleaned of grit and maintained with non-silicone based cleaners in order to get the full life out of the product. 

Disclaimer

Onki Corp. products are designed as appearance upgrade accessories and should not be relied upon for vehicle protection in the event of a collision or rollover. Installation of Onki products may void the original vehicle warranty and may alter the original characteristics pertaining to crumple zones and airbag deployment programmed by the vehicle manufacturer. Onki Corp. assumes no liabilities as a result of altered original characteristics set by the vehicle manufacturer. The original purchaser assumes all risks and liabilities whatsoever resulting from the use of Onki products. Original purchasers are advised to check with their vehicle manufacturer, dealer, and local law enforcement agency prior to installing the product. 

For towing purposes, the factory tow hook/s provided by the vehicle manufacturer should be used. At no time should a vehicle be towed using its Onki brush guard. Onki Corp. reserves the right to redesign or discontinue products at any time without prior notice. Every effort has been made to avoid inaccuracies, misprinted text, typographical errors, etc. Onki Corp. shall not be held liable for any of these errors.

Onki shall not be held responsible/liable for any typographical or image errors in its website. Should a website visitor find any such errors, please report these to Onki Corp. as soon as possible. 

Warranty Claims

All warranty claims are to be coursed through the retailer that sold the product. A Return Merchandize Authorization number (RMA#) must first be obtained by the retailer from Onki Corp. before any merchandize is shipped back to Onki Corp. either by the retailer or the consumer at their expense. 

NOTE: Before formally placing a warranty claim, digital photos showing the defective portion of the product and a full shot of the whole product on the vehicle must be e-mailed to [email protected]. This would save on unnecessary return freight costs. Consumers / End-Users are reminded that proper maintenance of the product is required to qualify for warranty. Stainless Steel does not mean rust-free. The metal surface has to be kept clean and buffed on a regular basis; the rubber skin on the running boards has to be cleaned of grit and maintained with non-silicone based cleaners. 

Shipping Damage / Shortage Claims

Onki Corp. inspects all items before shipping to ensure the quality and quantity of items shipped. Onki depends on third party carriers for shipping. As such, please inspect all items received for possible damages and/or shortages at the time of delivery. Note the claim on the bill of lading/freight bill at the time of delivery and request an inspection by the carrier immediately. Report all damages and/or shortages to the carrier within 24 hours after receiving the shipment in order to file a claim. Onki Corp. shall not be held liable for any negligent acts caused by third party carriers. Onki Corp. will assist you (within its limitations) in following up the claim with the third party carrier concerned. 

All shortage/s within Onki Corp. boxes must be reported to Onki Corp. within seven days of receipt of the shipment. No shortage claims will be honored thereafter. Credit memo/s will be issued to claims of shortages or damages from Onki Corp. Do not deduct claimed shortages from invoices when making payment. Onki Corp. will not honor deductions taken off from invoices without referencing a credit memo.