Return Policy

• Returns and exchanges will only be accepted within 30 days of purchase.

• All items must be returned in a new, unused and ready-to-sell condition (including all original packaging, parts, and paperwork). Items not received in a ready-to-sell condition will incur a 10% restocking fee.

• Shipping cost and any import charges (if there is any) are not refundable. Customer is responsible for returning (and re-sending for exchanges) shipping cost.

• Refund or exchange will be issued after we receive the returning item. All refund will be issued in the same method of payment as the original purchase.

We believes in customer satisfaction. If you have any concern or problem with the products, please feel free to contact us and our staff would work with the manufacturer and gladly assist you in a timely manner.

General Information: info@autoeq.ca

24/7 Customer Service: customerservice@autoeq.ca

Sales Service: sales@autoeq.ca